What to Do if My Robinhood Account Was Hacked

If your Robinhood account is hacked, immediately change your password and enable two-factor authentication. Contact Robinhood support to report the breach and request an investigation. If money was stolen, file a police report and contact an attorney.

After securing your account, change passwords on other important accounts and enable security features like two-factor authentication. Review your overall online safety practices, use strong and unique passwords, and stay alert to help prevent future incidents.

When a hacker has stolen from you, it leaves you feeling vulnerable and frustrated. A Robinhood hacking and theft lawyer may be able to offer important guidance in this difficult time.

Secure Your Account

Change your Robinhood password immediately. Always choose strong, unique passwords that aren’t easy to guess.  Enable two-factor authentication with an authenticator app for added security. 

Due to concerns over SIM swapping, do not rely on SMS. SIM swapping is a type of fraud where a hacker takes control of your phone number by deceiving your mobile carrier into transferring it to a new SIM card.

Using an authentication app helps prevent further access, even if your login was compromised. Review your login history for any unfamiliar devices or locations. It is also smart to scan your devices for malware or keyloggers that could have led to the breach.

Report the Breach to Robinhood Support

Use the official Robinhood app or website to contact support. Never trust outside phone numbers. Report all unauthorized activity and provide evidence like dates, transactions, or suspicious logins. 

Robinhood may take time to respond, but you’ll typically get a case or ticket number. Be persistent and follow up frequently, especially if you don’t hear back within a few days. Robinhood may reimburse eligible users under their Security Guarantee, but only if you followed best practices and didn’t play a role in the breach. 

File a Police Report

If funds have been stolen from your Robinhood account, treat it as a serious crime. You’ve been robbed. Don’t rely solely on Robinhood to resolve the issue. File a police report to create an official record, especially for significant losses. 

This can help strengthen your case with Robinhood and other institutions. Be sure to document everything. Take screenshots of unauthorized transactions, email notifications, login activity, and all communications with Robinhood. 

Keep both digital and printed copies of this evidence in case you need to escalate the matter or pursue reimbursement through legal or regulatory channels.

Get Legal Help

A skilled attorney can help you understand what to do if your Robinhood account was hacked. Then, they may be able to assist you in recovering your funds. 

If you’ve suffered investment losses of more than $100,000 caused by the misconduct of a stockbroker, investment advisor, or financial firm, our investment and securities fraud attorneys are here to help. Since 1999, our legal team has recovered over $350 million for our clients. 

Led by industry-renowned trial attorneys, U.S. News recognized our firm among The Best Lawyers in America.® 

Submit a Report to the Federal Trade Commission

Go to IdentityTheft.gov to file an official identity theft report. This is an important step in responding to financial fraud, as many banks, credit institutions, and law enforcement agencies require this documentation before they can launch an investigation.

The Federal Trade Commission report also helps you create a personalized recovery plan to protect your identity moving forward.

Report the Incident to the FBI’s Internet Crime Complaint Center

If the breach involved online activity, as is typically the case with Robinhood accounts, submit a report at ic3.gov. 

The Internet Crime Complaint Center specializes in tracking internet-based crimes. It shares reports with appropriate federal, state, and local law enforcement agencies to support investigations and broader cybercrime prevention efforts.

Monitor Other Accounts

If your Robinhood account was hacked, other accounts could be at risk, too. Change those passwords, enable two-factor authentication everywhere, and check for unauthorized activity. Consider placing a fraud alert or credit freeze with the major credit reporting agencies to protect your identity. 

Prevent Future Hacks

Follow Robinhood’s security best practices to keep your account safe. Avoid phishing scams by never clicking on suspicious links or giving out verification codes. Use two-factor authentication through an app, and keep your devices updated and secure. 

Unlink unnecessary third-party apps, remove old trusted devices, and regularly check for unusual account behavior. Consider a password manager to create strong, unique passwords across accounts.

Can You Recover Your Money if Your Robinhood Account Is Hacked?

Whether or not you can recover your money depends on how your hack occurred. Robinhood may reimburse eligible investors if the hack was due to their security failure. 

If your Robinhood account was hacked, change your password, enable stronger security measures, and contact Robinhood support. Then, reach out to an attorney for help. 

At Meyer Wilson Werning, our team has over 75 years of combined legal experience. We may be able to help if you have incurred a loss of over $100,000 due to the misconduct of an investment professional. Contact us today to schedule a free consultation.