How to Report a Hacked Crypto Account

You can report a hacked crypto account by notifying the crypto platform’s support team and local law enforcement. If your cryptocurrency account was hacked and your funds were stolen, you probably feel powerless and unsure of how to get justice. 

Fortunately, by reporting the incident and hiring an experienced crypto hack attorney, you have a chance at holding the offending party liable. While not every hacked crypto account can lead to a legal recovery, there are instances where victims can receive compensation. 

A cryptocurrency hacking and theft lawyer can help you pursue damages if you’ve suffered crypto losses due to a hack or stolen account. Let’s take a closer look at how to report a hacked crypto account.

Report Your Hacked Crypto Account to the Crypto Exchange

Knowing how to report a hacked crypto account can ensure future safety and generate documentation that can be used in a legal claim. The first step you should take after discovering your crypto account has been hacked is to notify the exchange or platform immediately. 

Whether the breach happened on Kraken, Coinbase, Binance, or another exchange, you should file a report with the platform’s support team and explain the unauthorized activity you’ve noticed. In your report, you’ll want to include the following pieces of information:

• The exact date and time of the suspicious activity
• A list of missing assets 
• Information regarding login attempts and location data
• Screenshots of unusual activity
• Any communication with the suspected hacker, if applicable

The crypto platform can help you prevent further suspicious activity and aid in future legal claims by taking the following actions for you:

• Freezing your account
• Triggering an internal investigation
• Generating documentation that you may need to file a report with law enforcement
• Creating a record that can be used as evidence if you pursue legal action

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Report SIM Swapping to Your Phone Carrier

Once you’ve reported your hacked crypto account to the exchange platform, you’ll want to determine if SIM swapping was involved in the incident.

If you lost access to your phone number or received a SIM card swap notification around the time that the hack occurred, SIM swapping may have played a role in the suspicious activity.

SIM swapping is a tactic that allows hackers to intercept text messages and bypass two–factor authentication on cryptocurrency exchange sites. If you suspect SIM swapping, you should contact your mobile carrier immediately and request the following:

• A full record of SIM activity
• Documentation of recent account changes
• That a fraud alert be placed on your mobile account

File a Report With Your Local Police Department

You can also report a hacked crypto account to your local law enforcement department. Even if they can’t recover your stolen cryptocurrency funds, filing a police report can help you in several ways. 

Here’s why it is highly recommended that you file a report with the police:

• The police will create an official record of the crime.
• You’ll have documentation to submit to the crypto exchange and other relevant parties.
• Filing a report may aid investigations.

When filing a report with the police, make sure to include all relevant information and documentation. Don’t leave anything out of your report, as this document could serve as evidence later on if you choose to pursue legal action. 

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Submit a Complaint to the Internet Crime Complaint Center (IC3)

In addition to reporting your hacked crypto account to the exchange and the police, you can also notify the Internet Crime Complaint Center (IC3).

The FBI operates the IC3, which specializes in cybercrime cases, including crypto account hacking and crypto theft. Make sure to include the following information in your IC3 report:

• Your name and contact information
• The name of the crypto platform 
• Whether you believe SIM swapping was involved
• The amount of funds lost in the hack
• Any other relevant information you have

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Hire a Skilled Attorney

Once you’ve reported your hacked crypto account, you’ll want to find a lawyer who is committed to getting justice and damages for you. A lawyer can investigate your losses, determine which type of arbitration might be best for your situation, and work hard to get the results you deserve. 

A dedicated lawyer can build a strong case for compensation if you lost money through a crypto hack involving:

• Data breaches
• Leaks
• Lack of proper crypto exchange platform security 
• SIM swapping
• Other types of security vulnerabilities

Schedule a Free Consultation With an Experienced Attorney

Finding out how to report a hacked crypto account after a breach can help you protect your remaining crypto assets and create documentation that may be used in a legal claim. Contact Meyer Wilson Werning today to learn more about your legal options if you’ve suffered crypto losses exceeding $100,000.

Our team can help you pursue compensation if your crypto losses stem from a hack or stolen account. We aim to hold crypto exchange platforms responsible for losses caused by their security vulnerabilities and negligence. Our team has over 75 years of combined experience and has won over $350 million for investors like yourself. 

We look forward to hearing from you soon and protecting your best interests.

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